Information Collection

Suncast Capital Brokerage (“we”, “us”, “our”) collects information to deliver secure and reliable services. We may collect personal data you provide directly—such as your name, email address, phone number, mailing address, company name, and verification documents—when you create an account, complete forms, subscribe to updates, contact support, or use features on the Site or app. We also collect technical data automatically (e.g., device details, IP address, browser type, approximate location, usage logs) to help us secure accounts, prevent fraud, and improve performance.

We only collect personal data where there is a lawful basis (e.g., your consent, performance of a contract, compliance with legal obligations, or our legitimate interests such as safeguarding our platform). If you choose not to provide certain information, some features may be unavailable.

How We Use Cookies

Cookies and similar technologies help us recognize your browser or device, remember your preferences, keep you signed in, and understand how our Services are used. Some cookies are essential for security and core functionality; others are used for analytics and (where enabled) personalization.

• Essential cookies: Enable secure login, session continuity, and fraud prevention.
• Preference cookies: Remember language, region, and display settings.
• Analytics cookies: Measure traffic and usage to improve stability and performance.
• Functional cookies: Support features such as in-app notifications and saved forms.
• Control: You can manage or disable non-essential cookies in your browser; doing so may affect site functionality.
• More info: For questions, contact support@suncastbx.trade.

The Collection, Process, and Use of Personal Data

We process personal data to open and maintain your account, verify identity (KYC/AML), enable payments and transfers, issue and manage cards, provide customer support, prevent fraud, meet legal/regulatory obligations, and improve our products. We may share data with vetted service providers (e.g., payment processors, banks, identity verification partners, analytics providers) strictly for these purposes and subject to contractual safeguards.

Data Protection

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. Measures include encryption in transit and at rest where appropriate, access controls, and routine monitoring. While no system is 100% secure, we continuously enhance our defenses and review third-party partners for security compliance.

Depending on your jurisdiction (e.g., GDPR/UK GDPR, Nigeria’s NDPR), you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. Where processing is based on consent, you can withdraw consent at any time without affecting prior lawful processing. To exercise rights, email support@suncastbx.trade.

The Collection, Process and Use of Personal Data

We retain personal data only as long as necessary for the purposes described above or as required by law (e.g., financial recordkeeping, regulatory obligations, dispute resolution). When data is no longer needed, we securely delete or anonymize it. We may process aggregated or de-identified information for reporting and product improvement; this information does not identify you.

1. Lawful basis: Consent, contract performance, legal obligation, or legitimate interests.
2. Sharing: Limited to trusted providers under confidentiality and data-protection terms.
3. International transfers: Where applicable, safeguarded by approved mechanisms (e.g., SCCs).
4. Retention: Kept only as long as necessary for legal, operational, and security purposes.

Our Policy For Age Under 18

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn that a minor has provided personal data, we will delete it and may disable the related account. Parents or guardians who believe their child has provided personal information should contact support@suncastbx.trade.